There are 3 ways to verify a student account.

1) The first is to sign up using a valid student email address. Our system automatically recognises approximately 90% of student emails, and if it does you'll be able to start a student subscription straight away.

2) If our system does not recognise your student email address, you can request a manual verification by visiting the 'Account' tab. Simply type in your student email address and click the 'Request' button.

3) If both of these fail, you can email a customer success manager directly at [email protected] and we will get this sorted for you.

For more information on how to use genei, and real life examples from our users, make sure to check out our community group.